Information Technology is rightly the driving force behind today’s world. Almost anything and everything runs on software applications these days. This naturally puts tremendous amounts of pressure on the process of software maintenance and support infrastructure and the resources. There could be technical glitch and then there could be managerial issues that need to be overcome in order to effectively maintain and support complex software applications.
It is a general perception around that application maintenance is aimed towards bug-fixing or implemented only when there is a need for some sort of remedial action. But in reality what maintenance accomplishes is improving software performance making it highly agile, adapting it to a changing environment and of course troubleshooting it when the need arises.
The software maintenance best practices include ensuring the personnel overseeing the maintenance are well-trained in the first place. There should be a well-documented, systematic and process oriented strategy, creating a scenario to test the results and to include the end user in the process of execution of the software application. All this ensures the software is of top-notch quality with bare minimum bugs.
In the business world there always has to be a rigorous planning and preparation in order to get things rolling. Some applications might need continuous improvement while others would have to be updated at regular intervals. All the possible errors and user needs have to be tracked and documented to give a boost to your business.